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Thursday, July 14, 2016

SAP crystal reports Installation Error 2753

When attempting to install SAP Crystal Reports for Visual Studio 2012 , the installation fails with the following message:

Error 2753. The File "agent.exe.6ED28686_7B19_420C_B255_5B6C1BD2C705" is not marked for installation.

this error because of the FLEXnet Connect component.  there are bug in FLEXnet component.

Here are the steps to resolve the issue:

1. Uninstall SAP Crystal Reports. 

2. Download and run the FLEXnet Connect Uninstall utility from 

3. Delete (or move to a backup directory) the following directories:
   C:\Documents and Settings\All Users\Application Data\Macrovision\FLEXnet Connect
   C:\Documents and Settings\All Users\Application Data\FLEXnet
 4. Reinstall SAP Crystal Reports.